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Highlights of HRSAC Most Popular Assessments

The following is a small sample of HRS most universally applied instruments, available with job specific scoring keys validated against demographic norms. HRS offers hundreds of behavioral assessments and skill-based tests to include the following profiles plus job title in-baskets and role plays… entry level to executive, sales exercises, accounting, computer/software skills, communications, problem solving, numerical accuracy, industrial/mechanical tests and more!

HRSAC Assessment Center Highlights

SR2 In-Basket..

 Summary of Delivery & Process: Written multi-tasking project management exercises delivering hiddenobjectives with baseline expectations of candidate responses, validated and reliably correlated to job performance. Timed exercise followed by feedback interview.

Scope/Behaviors Pinpointed in Scoring Report: Quantifiable scores against demographic norms toinclude Initiative, Sense of Urgency, Organization, Task Prioritization, Analytical Reasoning Adaptability to Change, Work Flow Planning, Problem Solving, Teambuilding, Ability to Multi-task and Produce Results, Engagement of Others, Attention to Detail.

Candidate Time Commitment: 45 minutes

 

Performance Management, Coaching & Empowerment..

 Summary of Delivery & Process: Written situational exercises providing comprehensive backgroundincluding a variety of specific employees.. performances against measurable standards. Written response called forth to address multiple employees.. performance in an open ended fashion.

 Scope/Behaviors Pinpointed in Scoring Report: Leadership tactics, transactional and transformational,and development needs. Technique and Effectiveness in Establishing and Communicating Performance Standards and Improvement Goals; Motivation Enhancement and Effective Coaching; Establishes Reasonable Plan to Guide Progress; Leadership Principles Understanding vs. Execution.

Candidate Time Commitment: 30-45 minutes

 

Customer Service..

 Summary of Delivery & Process: Customer service language/phraseology plus situational exercises withhidden objectives and validated baseline expectations of candidate responses. Instrument calls forth written response to situations, including rationale and scripting in an open ended fashion.

Scope/Behaviors Pinpointed in Scoring Report: Active Listening, Assurance, Empathy,Responsiveness/Timeliness, Protection to Goals, Follow Through to Resolution.

Candidate Time Commitment: 30-40 minutes

 Team Skills..

 Summary of Delivery & Process: 6 written situational exercises with hidden objectives and validatedbaseline expectations of candidate responses. Instrument calls forth written response to situations, including rationale and scripting in an open ended fashion.

 Scope/Behaviors Pinpointed in Scoring Report: Responsibility/Work Ethic, Collaboration,Encouragement/Support, and Respect.

 Candidate Time Commitment: 25-35 minutes

 The Business Letter, Persuasion & Selling Concepts..

 Summary of Delivery & Process: Candidate provided situational scenario and required to prepare writtenbusiness development correspondence.

 Scope/Behaviors Pinpointed in Scoring Report: Business Literacy to Include Proper Development ofMessage, Appropriateness of Message, Effectiveness, Strategic Thinking, Persuasion, Inspire to Action, Transitions, Sentence Structure, Spelling/Grammar/Punctuation.

 Candidate Time Commitment: Up to 30 minutes

 

Corrective Action Role Play..

 Summary of Delivery & Process: One on one individualized custom role play directly with HRS SeniorConsultant to evaluate candidate’s delivery of performance management tasks related to corrective action.

 Scope/Behaviors Pinpointed in Scoring Report: Technique and Effectiveness in Establishing andCommunicating Performance Standards and Improvement Goals; Motivation Enhancement and Effective Coaching; Diplomacy, Effectiveness and Tone in Verbal and Nonverbal Message Development. Immediate feedback provided by Senior Consultant.

 Candidate Time Commitment: 60 minutes includes video-conference exercise and individual coaching

 

The Written Warning..

 

Summary of Delivery & Process: Written situational exercises surrounding employee need for correctiveaction in written warning format. Candidate required to prepare written warning for delivery.

 

Scope/Behaviors Pinpointed in Scoring Report: Documentation for Legal Compliance & RiskManagement, Technique and Effectiveness in Establishing and Communicating Performance Standards and Improvement Goals; Motivation Enhancement and Effective Coaching; Diplomacy, Effectiveness and Tone in Written Message Development.

 

Candidate Time Commitment: Up to 60 minutes

 

TKI Conflict Mode Instrument..

 

Summary of Delivery & Process: Written exercises with 30 Statement Pairs in a self-scoring exerciseproviding immediate feedback. Ken Blanchard Companies #1 best selling instrument for conflict resolution. Survey results are further analyzed to offer immediate conflict resolution style analysis and training.

 

Scope/Behaviors Pinpointed in Scoring Report: Score determines 1 of 5 Conflict Handling styles asPreferred Mode. Feedback discusses appropriate uses for each of 5 modes & how to increase comfort with less used modes. Complete booklet, feedback report and action plan are provided for candidate take home.

 

Candidate Time Commitment: 25-35 minutes Administration, Booklet & Evaluation

 

Preferred Leader..

 

Summary of Delivery & Process: Ken Blanchard self-scoring 30 question leadership survey with immediatefeedback including action plan for each of the core leadership behaviors. Scope/Behaviors Pinpointed in Scoring Report: Core Leadership Behaviors, Coaching, Teambuilding, Wins Commitment, Leadership Style.Report discusses situational appropriateness of various leadership styles. Complete booklet, feedback report and action plan are provided for candidate take home.

 

Candidate Time Commitment: 25-35 minutes Administration, Booklet & Evaluation

 

Leaderless Group Discussion..

 

Summary of Delivery & Process: 5-10 candidates assemble in a leaderless group discussion withouthierarchy. Case study for problem resolution is set forth for live group action. Video-recorded without assessor facilitation for multi-rater scoring against validated baseline expectations post-implementation.

 

Scope/Behaviors Pinpointed in Scoring Report: Leadership, Analytical Thinking/Problem Solving, TeamOrientation, Desire to Lead vs. Desire to Rule, Group Interaction/Dynamics, Program Planning and Control, Confidence, Communication/Presentation, Value Others; Ideas, Inspires Others, Conflict Resolution/Mediation,

Group Organization, Time Management, Participation, Facilitates Commitment and Productivity, Negotiating, Persuasion.

 

Candidate Time Commitment: 2 hours

 

Behavioral Interview..

 

Summary of Delivery & Process: Interview with delivery of behavior-based questions to pinpoint job-specific competencies, behaviors, strengths, trainability, improvement opportunities, work ethic, career goals, problem solving, communication, learning goals and candidate likelihood of success.

 

Candidate Time Commitment: 20-120 minutes

 

Feedback with Individualized Coaching & Action Planning..

 

Summary of Delivery & Process: Post-scoring candidate interview with HRS Senior Consultant to discusscore strengths, opportunities for improvement, learning goals and actionable steps.

 

Additional Criteria Pinpointed through Exercise: Communication Style, Persuasion, Understanding vs.Execution, Natural Talents to Build Upon, Commitment to Lifelong Learning, Inclination toward People Management vs. Task Management.

 

Candidate Time Commitment: 30-120 minutes